The Wow, WOw, WOW service experience - The Phantom of the Opera

Recently, I had been to the world renowned musical play - The Phantom of the Opera. With so much excitement and anxiety to watch this musical, this production never failed me down. From the beginning to the end, from visual, to audio, to stage props, to the performers' fantastic acts and singing, the musical play drew us glued to the stage every second without us battling an eyelid. We felt happy for Raoul and Christine to find true love of each other and felt sorry for charming Phantom of the Opera whom nobody showed compassion to.

But most importantly, I actually spotted something which other audience may not noticed. There was this lady who sat a few seats away from me alone by herself with a notebook and pen with her. At first, I thought that she is also involves in the arts scene and thus she brought a notebook along to copy notes for her reference. When it was time for intermission, she left her seat before me and I managed to glimpse her notebook full of notes. While we are walking out of the theatre, she actually made a left turn and entered the staff entrance. It finally dawned on me that she is a staff of the production team!

This is highly impressive as this world renowned musical play who won so many awards and praise, still specially assigned one staff to sit in the audience for the first half of the play to take notes for room of improvement. Every performance is a new learning experience for them to further improve themselves.

This taught us to continuously improving ourselves too. We should not be too proud of our achievement and success, as the ladder of growth never stops.

Below I had attached an article by Mr. Ron Kaufman. He also went to the musical play and also experienced something different too. You will benefit from reading this article.

CREATE AN IMPRESSION THAT LASTS A LIFETIME

by Ron Kaufman

Imagine you had only a moment. Just one moment to make an impression and create a memory that lasts a lifetime. What does it take? What would you do?

We went to the theater to see The Phantom of the Opera. It's a world-famous musical and deservedly so. Fabulous music, incredible sets, a story line to pull your heart strings tight. We arrived late and the show had already begun. We stood outside the theater doors for 10 minutes, until we few "latecomers" were allowed to step inside. It was an awkward situation, hearing the opening music and wondering what we were missing. We could only stand and wait. A gentleman walked by the three of us, and paused. He leaned towards us with enthusiasm and said, "Thank you so much for coming to the theater tonight. I do hope you enjoy the show.

"There was a spirit in his voice, a smile on his face and an authentic twinkle in his eyes. We smiled back, and all of sudden, we didn't feel bad waiting a few more minutes to see the show. The show was wonderful; everything it promises to be. During the intermission, I read about the famous people who created the musical "The Phantom of the Opera". Such a rich history of theaters, playwrights, performances, actors, dancers and musicians. After the show we walked out of the theater. The same gentleman was standing in the foyer with a warm smile and shaking hands with many. I thanked him for welcoming us so warmly, even though we were late for the show. He smiled again; his eyes sparkled."Who are you?" I asked. He gestured to the man standing with him and said, "We are the producers."And then I understood.

It was Sir Cameron Mackintosh who had seen us standing awkwardly outside the theater door. Sir Cameron Mackintosh who paused to give us a warm and genuine welcome. Sir Cameron Mackintosh who, after so many years, so many plays, so many theaters and so many awards, still makes the effort to create moments of magic for his customers. That night on the wrong side of the theater door, we experienced Sir Cameron Mackintosh for just one moment, and he gave our family the highest level of service. We will always remember the play. But we will treasure the moment we were served with such passion; a memory that lasts a lifetime.

* * *Key Learning Point: Sometimes we think "impressions to last a lifetime" require something majestic or romantic, with fireworks or a sunset, with elegance and opulence or a luxurious this or that. But EVERY moment has the necessary ingredient to be memorable and magic: your attention, your intention, your willingness, your desire, your generosity, your spirit ... and another human being to touch.

Action Step: Today, serve someone with so much care and commitment that they can feel it in your voice and see it in your eyes. You don't need a special situation or an excuse for such great service. You only need to focus, to care, to give....to create a moment that will last a lifetime.

Please Help These Hungry Children! For A Greater Cause!

Internet Marketer's Feed 1 Million Hungry Children Charity Campaign Nears Its Goal - Act Now to Do Your Part!


May 25 - Singapore - When world-renowned Internet marketer Stephen Pierce announced plans to feed 1 million hungry children in just four days there were more than a few raised eyebrows and doubtful glances.

But today, as Pierce draws near to his goal, those looks have changed from doubt to appreciation.

"While the campaign has been a tremendous success so far, we haven't reached our goal yet," Pierce cautioned. "So I would urge anyone out there to who hasn't donated or wants to donate again to do so now. This is your chance to make a difference in the world … this is your chance to feed a hungry child."

Pierce launched his Feed the Children Charity Campaign on May 26. The campaign runs through May 29. The campaign was launched to coincide with an Internet marketing seminar that Pierce is conducting in Singapore.

"Being here in Singapore has really driven home the plight of hungry children in the world today and I want to do something about it," said Pierce, who knows a little something about hunger himself having been bankrupt and homeless when he was younger. Today, Pierce and his family run a huge number of highly successful offline and online businesses that generate millions of dollars each and every year.

Here's how Pierce's Feed the Children Charity Campaign works:

When anyone visits http://www.ForAGreaterCause.org and downloads Pierce's free success report entitled, "The Power of the Third Influence," Pierce donates a plate of food to the Feed the Children Charity on their behalf.

The free report includes such never before revealed information as:

-- How Pierce went from having 2 cents to his name to earning millions of dollars online
-- How to turn around your life with a simple shift of association
-- How to double your productivity and get more of the right things done
-- And much more

"Again, I would just like to urge anyone out there who hasn't donated yet, that now's the time," Pierce said. "This is your chance to join in something bigger than yourself and make a real difference in the world … while making a positive difference in your own future as well."

To be a part of this amazing campaign, and make a true difference in the world, please visit http://www.ForAGreaterCause.org to make a donation and to download your free copy of Pierce's success report.

Remember, this campaign ends May 29, so act now!


ABOUT STEPHEN PIERCE
Stephen Pierce's life is a modern day fairy tale. He literally went from being kicked out of school and then evicted from his apartment and cast out on the mean streets of Washington, D.C. where he was actually shot in the leg to heading up a family business empire that includes numerous highly-profitable online and offline businesses and three different coaching clubs. Today, Mr. Pierce, who is the author of the popular ebook, "Under Oath: The Truth, The Whole Truth and Nothing But The Truth About Internet Marketing," is well-known as one of the powerhouses of the Internet and likes to spend his time teaching others how to replicate his success.

Secrets of Self-Made Millionaires by Adam Khoo

Adam Khoois a very well known self-made millionaire. He became millionaire by the age of 26. He is an entrepreneur, best-selling author and a peak performance trainer. He owns and runs three businesses with a combined annual turnover of $20m.

His latest book is "Secrets of Self-Made Millionaires" and I strongly recommended it.

This book is an eye-opener and you will learnt a lot from him. You learnt that with a strong desire, million-dollar mindset and the right money-making techniques, you'll find that you can become a self-made millionaire.

Adam Khoohas helped hundreds of thousands of people achieve exceptional success & wealth no matter how desperate their situation. Let Adam Khoohelped you through his book - Secrets of Self-Made Millionaires, and let you begin your journey to your financial success that you desire.


In this book, you will learnt:-

-- The 7 Steps to Financial Abundance
-- The 9 Habits of Self-Made Millionaires
-- How the Rich Manage their Money
-- How to Massively Increase Your Income Without Quitting Your Job
-- How to Create a Money-Spinning Business from Home
-- How to Manage your Money & Reduce Your Expenses by 20-35%
-- How to Build a $6m Fortune by just Investing 10% of your Income
-- How to Achieve a 12.08% Return from the Stock Market ... Risk Free
-- How to Build Multiple Streams of Income through Business, Investing and Intellectual Property
-- How to Design Your Millionaire Master Plan


I also attached short clips of Adam Khoo's preview of his program. It is break into 3 parts of 10mins each.

Adam Khoo's Secrets Revealed 1




Adam Khoo's Secrets Revealed 2



Adam Khoo's Secrets Revealed 3

Enjoy watching and learnt from him!


"Unless you do what you love to do, you will never become rich. - Adam Khoo"