Are Your Boss From Hell?

Are your boss from Hell?

Or should i ask, "Will we excel under bosses from Hell?"

Why do I ask you such question?

Because ... ...

One of my favourite's reality show is here!

Hell's Kitchen Season 3

12 aspiring young chefs are put to a very tough and challenging test in this reality competition working under world famous and renowned chef Gordon Ramsay. Each chef came to participate in this competition hoping to win the grand prize of having their own restaurant in L.A and the huge sum of money. But they soon realise that in order to win the grand prize, they must go through hell first, as Chef Ramsay demands quality and expects very high standards from the chefs. After all Hell's Kitchen is well known to serve high quality fine dining to the patrons. The demands are very high from the patrons as well as they will complain with any slight fall in their expectations from the food cooked by the chefs.

Most importantly, you will also get to see what makes a great team work and learnt how to work together as a team with different personalities and working styles among the members. If you follow each episode, you will actually watch how each chef grows under Chef Ramsay's guidance even though Chef Ramsay is very fierce most of the time.

In the first episode, the ladies team told each other that they must cooperate and win the next day's competition and kick all the men in the men's team out of the competition. They promised not to back stab each other and work together. Yet, during the next day's competition, nobody in the ladies team were communicating with each other. They just focused on the workstation that they were in charge of. Because of this lack of communication, appetizers were not being served for some time and when Chef Ramsay asked if everything OK, everybody replied OK. When Chef Ramsay got angry when no appetizers of good quality were being served, then the ladies started to panic and started to communicate with each other. Even when they communicated, they were actually quarrelling with each other and defending themselves. Some refused to accept help from others and kept thinking that they are good and didn't want to look bad in front of Chef Ramsay. In the end, the whole ladies team was in chaos and Chef Ramsay blowed his top and ... ...

Don't miss a single episode of Hell's Kitchen, Channel 5, every Thursday, 12 midnight

Serves You Right!

A half-hour comedy that revolves around the misadventures of a motley group of adults attending a part-time class to upgrade their service skills. Each one of them is there for a reason, whether it be personal or professional. Some of them even discover their reasons along the way.

They are taught by Faith Foo Li, an attractive young trainer who doesn't realize quite how attractive she is. Representing the ideals of the service profession and in touch with the younger generation, she is a true teacher at heart. The inherent disparity between the different characters will provide much of the humor for the show, as sparks fly, both of the comedic and romantic variety. As they go through their lessons, they learn, along with the audience, the value of upgrading their skills and the importance of service excellence in Singapore's vibrant and dynamic economy.

This variety program is very suitable for those who are working in the service line or wish to join the service line. There are key lessons learnt in each episode as emphasied in the Excellent Service Professionals (ESP) program to help these people to further improve their service standards.

Don't Miss a Single Episode of Serves You Right! by Channel 5, 8pm, every Tuesday.

Simply Joy - Simple Secrets to Happy Life by Mac Anderson

http://www.findingjoymovie.com/

Life can still be happy, regardless how bad the economy is.

Take some time to watch this video and appreciate what you have.

In Challenging Times, Service Matters Most! by Ron Kaufman

As the wind of economic cycles blows hard, some businesses try to contain costs by cutting corners on customer service. This is exactly the wrong thing to do, because service matters now more than ever. Here's why:


When people buy during an economic downturn, they are extremely conscious of the hard-earned money that they spend. Customers want more attention, more appreciation and more recognition when making their purchases with you, not less.


Customers want to be sure they get maximum value for the money they spend. They want assistance, education, training, installation, modifications and support. The basic product may remain the same, but they want more service.


Customers want firmer guarantees that their purchase was the right thing to do. In good times, a single bad purchase can be quickly overlooked or forgotten, but in tough times, every expenditure is scrutinized. Provide the assurance your customers seek with generous service guarantees, regular follow-up and speedy follow-through on all queries and complaints.


In difficult economic times, people spend less time traveling and wining and dining, and more time carefully shopping for each and every purchase. Giving great service enhances the customers shopping experience and boosts your own companys image.When times are good, people move fast and sometimes dont notice your efforts. In tougher times, people move more cautiously and notice every extra effort you make.


When money is tight, many people experience a sense of lower self-esteem. When they get good service from your business, it boosts their self-image. And when they feel good about themselves, they feel good about you. And when they feel good about you, they buy.


In tough times, people talk more with each other about saving money and getting good value. Positive word-of-mouth is a powerful force at any time. In difficult times, even more ears will be listening. Be sure the words spoken about your business are good ones!