Saturday, April 18, 2009

What's Your Coin? by Ron Kaufman

What can a coin reveal about the service mindset of your leaders and your organization? Watch this video by customer service expert Ron Kaufman to find out now. To be a role model of superior service, pick up YOUR coin and put away today!





Saturday, April 4, 2009

The Art of Retail Buying By Marie-Lousie Jacobsen

The Art of Retail Buying
An Insider's Guide to the Best Practices from the Industry
By Marie-Louise Jacobsen

What makes a store? The merchandise makes a store. What makes a great store? Great merchandise makes a great store. It's all about finding merchandise that has the "X-factor."

The retail industry is arguably one of the toughest in the world. Brands come and go, fickle consumers switch their allegiance overnight while the global economy directly affects every level of the market. So how do the top professionals manage to get it right year after year and keep both clients and employers happy?

In the Art of Retail Buying, author Marie-Louise Jacobsen draws on her years of experience to offer insights into the world of the professional merchandiser. This book if for anyone and everyone who wants to expand their knowledge in retail buying, product development, building and creating brands and buy-sell negotiations.

At the core of the book is advice on strategic buying, covering topics as:

- how to buy
- what to buy
- comparative stock analysis
- buying plans vs. selected buying components
- sensible budgeting.

Skilled retail buying entails merchandising ability and know-how in finding and buying merchandise that is market-relevant, customer-relevant, season-relevant, quality-relevant and product relevant. All these skills are ready to be learnt and are now available in The Art of Retail Buying.