A blog dedicated to my friends where I will share topics such as ways to achieve success, goals setting, self improvement, motivation and financial planning. Wish that all of you will be successful, achieve financial freedom and be happy!
Saturday, January 31, 2009
Are Your Boss From Hell?
Tuesday, January 27, 2009
Serves You Right!
They are taught by Faith Foo Li, an attractive young trainer who doesn't realize quite how attractive she is. Representing the ideals of the service profession and in touch with the younger generation, she is a true teacher at heart. The inherent disparity between the different characters will provide much of the humor for the show, as sparks fly, both of the comedic and romantic variety. As they go through their lessons, they learn, along with the audience, the value of upgrading their skills and the importance of service excellence in Singapore's vibrant and dynamic economy.
Don't Miss a Single Episode of Serves You Right! by Channel 5, 8pm, every Tuesday.
Tuesday, January 13, 2009
Simply Joy - Simple Secrets to Happy Life by Mac Anderson
http://www.findingjoymovie.com/
Life can still be happy, regardless how bad the economy is.
Take some time to watch this video and appreciate what you have.
Tuesday, January 6, 2009
In Challenging Times, Service Matters Most! by Ron Kaufman
As the wind of economic cycles blows hard, some businesses try to contain costs by cutting corners on customer service. This is exactly the wrong thing to do, because service matters now more than ever. Here's why:
When people buy during an economic downturn, they are extremely conscious of the hard-earned money that they spend. Customers want more attention, more appreciation and more recognition when making their purchases with you, not less.
Customers want to be sure they get maximum value for the money they spend. They want assistance, education, training, installation, modifications and support. The basic product may remain the same, but they want more service.
Customers want firmer guarantees that their purchase was the right thing to do. In good times, a single bad purchase can be quickly overlooked or forgotten, but in tough times, every expenditure is scrutinized. Provide the assurance your customers seek with generous service guarantees, regular follow-up and speedy follow-through on all queries and complaints.
In difficult economic times, people spend less time traveling and wining and dining, and more time carefully shopping for each and every purchase. Giving great service enhances the customers shopping experience and boosts your own companys image.When times are good, people move fast and sometimes dont notice your efforts. In tougher times, people move more cautiously and notice every extra effort you make.
When money is tight, many people experience a sense of lower self-esteem. When they get good service from your business, it boosts their self-image. And when they feel good about themselves, they feel good about you. And when they feel good about you, they buy.
In tough times, people talk more with each other about saving money and getting good value. Positive word-of-mouth is a powerful force at any time. In difficult times, even more ears will be listening. Be sure the words spoken about your business are good ones!
Saturday, December 13, 2008
Start and Succeed with Optimism by Robert H. Schuller
"If It's Going to Be, It's Up to Me: The Eight Proven Principles of Possibility Thinking" by Robert H. Schuller
"If It's Going to Be, It's Up to Me: The Eight Proven Principles of Possibility Thinking" by Robert H. Schuller
Sunday, November 30, 2008
What A Wonderful World!!
Sometimes it is good if we give ourselves a break,
And let us immerse ourselves in the land of natural beauty.
The Land of Inspirations!
Nature's Inspiration Movie
Sunday, October 26, 2008
Einstein's Formula for Success by Ron White
Einstein said, 'If A equals success, then the formula is: A=X+Y+Z.
X is work. Y is play. Z is keep your mouth shut."
Einstein no doubt had an excellent sense of humor. Let's look at the 3 variables in this equation.
They are:
1. Work
2. Play
3. Keeping your mouth shut!
1. Work: Albert Einstein had a tremendous work ethic and because of that gave more to society and modern science than any person in recent times
2. Play: Einstein, however, did not work 24 hours a day and made time for fun and relaxation. His idea of fun may have been different than yours, but that doesn't mean it still wasn't play.
3. Keeping your mouth shut: Finally, my favorite part of his success formal is to keep your mouth shut. I genuinely believe that the person who talks the least says the most. A friend of mine complains that the woman he is dating talks too much. I don't know how to break the news to him; however, the problem is not that she talks too much. It simply is the fact that he is irritated that he isn't able to talk. Now, let me just say this is not a generic man and woman statement. I am speaking about a specific person that I know. His desire is to constantly talk and because he likes to talk so much, he will talk in circles. If you let him talk long enough he will repeat the same thing three times and then contradict himself. His desire is not to hear but to be heard.
Albert Einstein, on the other hand had nothing to prove. He felt no need to be the "Chatty Cathy" he could have been with his knowledge. It wasn't important to him to talk to everyone he met and talk over their heads to demonstrate his IQ. Instead, he learned the value of quietness and solitude.
Shift your mind set from being a talker to a listener. It has been said that you can make more friends in 5 minutes by becoming interested in others than you can make in 5 years of trying to get others interested in you! How do you become interested in others? You ask questions and then keep your mouth shut!